What can make an online interface difficult to use?

Every user has different expectations for their online experience. It is important to keep in mind these factors when designing an interface.

There are a number of factors that can make an online interface difficult to use, including:

Lack of form controls – Users have a lot of freedom to create their own content and they might not want to follow the constraints of your form.

Poor site navigation – Site navigation is an often-overlooked, but critical aspect of the user experience. If your navigation is confusing or unclear, it could be preventing users from finding what they need.

Obscure text labels – When you label controls on your page, ensure that the labels are clear and concise. Otherwise, users will leave without understanding what they just tried to do.